Experience

Paul Hughes, as an IT management consultant, project manager and entrepreneur, has lived and worked in over 30 countries around the world.

Made IT in Canada

Made IT in Canada

Made IT in Canada started in June 2018 serving customers in Canada and the Kingdom of Cambodia.

As owner/operator of this business, Paul and his staff provide a variety of IT services such as website development, technical support and social media management for NGO’s, schools, individuals and small to medium sized companies.

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Period: June 2018 to present
Role(s): Owner
Location: Kingsville, Ontario, Canada

Made it in Cambodia

Made it in Cambodia

Made it in Cambodia used to operate as a Social Enterprises (business as mission). Profits from this business as mission were given to New Day New Life Organization to support its mission and projects.

As owner/operator of this business, Paul provided a variety of IT services such as website development, technical support and social media management for NGO’s, schools and individuals.

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Period: November 2011 to April 2019
Role(s): Owner
Location: Phnom Penh, Cambodia

New Day New Life NGO

New Day New Life NGO

New Day New Life is a non-profit Christian organization that began as a response to seeing first-hand the unmet needs of the poorest elderly in the remote areas of Cambodia.  Founded in late 2015 by Mrs Maria Thyda Rath, its mission is to restore and uphold the human value, the sense of dignity, respect, and love by improving the quality of life of the poorest elderly in Cambodia.

Paul is a volunteer for NDNL helping with food distribution, building homes, technical support, fundraising and website/social media management.

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Period: January 2015 to January 2019
Role(s): Volunteer | Technical Support | Fundrasing | Website Development
Location: Phnom Penh, Cambodia

Khalibre Pte Ltd

Khalibre Pte Ltd

Khalibre, a social enterprise formed in 2007 in Singapore and Cambodia, has several international clients and seeks to deliver great technology solutions and services by bringing together international expertise and the best local talent.

Serving as Software Development Manager, Paul led a team of 15 responsible for the development of an eLearning SaaS platform called “Crosswired“.

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Period: January 2016 to June 2017
Role(s): Business Analyst | Software Development Manager | Project Manager
Location: Phnom Penh, Cambodia

HOPE International School

HOPE International School

HOPE International School was established in 2002 to provide quality, Christ-centered education for children of international Christian workers in Cambodia. An International core curriculum, that is compatible with systems from many countries is followed at HOPE, with all disciplines taught from a biblical worldview. Teachers at HOPE each profess HOPE’s Statement of Christian Faith and hold professional teaching qualifications in their home country. HOPE teachers actively encourage students to develop a personal biblical worldview as they seek to learn about, and make sense of, the world around them.

Paul was initially hired to provide fundraising development and communications and in the absence of a full-time IT manager, also helped with all IT management responsibilities at the school.

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Period: 1 December 2013 to 31 December 2015
Role(s): Fundraising | Development | IT Management | Project Management
Location: Phnom Penh, Cambodia

National Institute of Technology

National Institute of Technology

The National Institute of Technology (now called Aidi) provided an International University Preparation (IUP) program for students wishing to go to university overseas.  The curriculum was Australian and once students successfully completed this IUP program they would have the necessary English and pre-requisite courses to attend university programs in Australia and other participating universities around the world.

Paul was a teacher at this school for two semesters.

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Period: September 2010 to June 2011
Role(s): Teacher
Location: Beijing, China

Frontier Solutions & Strategies Pty Ltd

Frontier Solutions & Strategies Pty Ltd

Frontier Solutions & Strategies was established in 1996  primarily focused on IT management consulting services and the provision of technology for computer forensics.  The latter included providing a broad range of computer forensic hardware, software and training to customers such as law enforcement, military and audit firms.  In 2004 we expanded our services to include telephony and ergonomic computer accessories (keyboards, mice, etc.).

Paul was the owner of this company and he managed the staff and all administrative duties, sales and marketing, training and human resource management.

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Period: January 1996 to September 2010
Role(s): Owner | IT Manager | IT Consultant | HR Manager | Sales and Marketing
Location: Brisbane, Queensland and Melbourne, Victoria, Australia

Flight Centre Inc

Flight Centre Inc

Flight Centre Travel Group (FCTG) is one of the world’s largest travel agency groups, with more than 2,000 leisure, corporate and wholesale businesses in 11 countries.  When Paul joined Flight Centre in 1994, it was a privately held and was Australia’s largest travel agency with operations spanning five continents – Australia, New Zealand, UK, South Africa and USA.

Paul was their first full-time IT Manager and was responsible for leading major IT transformation projects prior to the company going public on the ASX in 1995.

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Period: April 1994 - December 1995
Role(s): IT Manager
Location: Brisabane, Queensland, Australia

International Air Transport Association (IATA)

International Air Transport Association (IATA)

The International Air Transport Association (IATA) is the trade association for the world’s airlines, representing some 290 airlines or 82% of total air traffic. They support many areas of aviation activity and help formulate industry policy on critical aviation issues.  IATA is also responsible for Airline Services such as the IATA Settlement Systems (ISS) which are the backbone of the global air transport industry. They enable the swift, reliable, and efficient movement of funds between airlines and their travel partners. In 2017, the ISS settled $433.3 billion.  Another service is the Billing and Settlement Plan (BSP). BSP is a system designed to facilitate and simplify the selling, reporting and remitting procedures of IATA Accredited Passenger Sales Agents, as well as improve financial control and cash flow for BSP Airlines.  BSP is a truly worldwide system: there are BSP operations in some 180 countries and territories. The system currently serves more than 370 participating airlines with an on-time settlement rate of 99.999%. In 2017, IATA’s BSP processed $236.3 billion.

Paul was BSP Data Centre Manager in Sydney, Australia and during this period he also led the software development of IATA’s second generation ISS.

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Period: April 1992 to April 1994
Role(s): BSP Data Centre Manager | Software Development Manager
Location: Sydney, New South Wales, Australia

 

International Air Transport Association (IATA)

International Air Transport Association (IATA)

IATA’s ICH (International Clearing House) was operated from their data centre’s in Geneva, Switzerland. The IATA Clearing House (ICH) provides fast, secure and cost effective billing and settlement services in multiple currencies for the air transport industry. It enables the world’s airlines and airline-associated companies “suppliers” to settle their Passenger, Cargo, UATP and Miscellaneous/Non-Transportation billings by applying the principles of set-off/netting thus reducing cost, risk and increasing speed.

Paul was the Manager of Systems and Operations of IATA’s Data Centre facilities in Geneva, Switzerland.

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Period: July 1990 to April 1992
Role(s): Manager Systems and Operations
Location: Geneva, Switzerland

Canadian Experience

Canadian Experience

Paul finished college (St Clair College) in 1976 and moved to Toronto where he started his career in Information Technology.

Companies he worked for include:

  • Alberta Energy
  • Mobil Oil
  • Cantel (now Rogers)
  • Prentice-Hall Canada
  • Mary Kay Cosmetics
  • INDAS
  • PPG Industries
  • Workers Compensation Board
  • Canada Packers
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Period: May 1976 to June 1990
Role(s): Computer Operator | Technical Support | IT Manager | Programmer
Location: Toronto Ontario and Calgary Alberta Canada